Initial Success of Financial Consumer Promotion

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  • June 11, 2025

Over the past decade, China’s economic transformation has captured the attention of the global community, with a notable shift in the way consumer behavior shapes the country’s growth trajectoryThe rise of consumer spending as a central pillar of economic development has paved the way for a new chapter in China's financial landscape, one in which a variety of financial products and services cater to increasingly sophisticated consumer demandsThis shift signals not only a growing appetite for consumption but also highlights the need for new models of finance that align with evolving consumer habits.

As China navigates this period of transformation, the surge in consumer credit and credit card usage has been particularly strikingCommercial banks in the country have reported a significant increase in the volume of consumer loans and transactions, a trend that speaks volumes about the public’s confidence in their financial futuresThe growing reliance on consumer credit is not just an indication of individual prosperity but also a reflection of broader economic dynamics at playAccording to Li Peijia, a researcher at the Bank of China Research Institute, China is currently undergoing a profound shift in its consumption structure, one that may ultimately position it as the largest consumer market in the world.

This transformation is more than just a change in spending habits—it is a complete restructuring of how and where consumers allocate their financial resourcesIn this new era, consumers are increasingly making use of digital tools, flexible payment options, and tailored financial services that enable them to optimize their spending in ways that were previously unthinkableTo sustain this cycle of consumption and investment, the country’s financial infrastructure must adapt to meet these growing demands and capitalize on emerging consumption trends.

Banks in China have responded to this trend by diversifying their offerings to better serve consumers at every stage of their financial journey

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While traditional consumer loans, typically aimed at funding personal expenses, remain a staple in the market, there has been a noticeable shift toward products that cater to larger, more significant purchasesThese include vehicle financing, home renovation loans, and microloans offered by consumer finance companiesThis expansion of product types is part of a larger strategy to promote diversification in consumer spending and to strengthen the overall consumption ecosystemBy offering consumers more avenues to finance their needs, banks are helping to foster a more robust and sustainable economic model.

Among the most popular products in this new landscape are credit cards, which have become a staple of daily life for millions of Chinese consumersBeyond merely facilitating payments, credit cards now play an essential role in helping individuals manage larger purchases through installment plansIn 2023, commercial banks launched a variety of targeted campaigns aimed at stimulating consumer enthusiasm, leveraging credit cards to promote spending during key shopping seasonsCollaborations between banks and e-commerce giants such as Taobao and JD.com have proven effective in amplifying this trendBy offering consumers the ability to spread payments over time, these initiatives have not only bolstered consumer confidence but have also played a significant role in driving economic activity.

The “trade-in” or "old for new" initiative has emerged as another cornerstone of this transformationThis program, which encourages consumers to exchange old products like cars, home appliances, and even renovation materials for new ones, serves as a powerful tool for stimulating demandIn early 2023, several banks launched campaigns to promote this idea, with the aim of spurring domestic consumption and contributing to the broader economic recoveryThese programs are seen as a win-win scenario for both consumers and financial institutions: consumers are offered attractive financing options for upgrading their possessions, while banks benefit from the increased demand for loans and services.

One example of the program's success can be seen in the Agricultural Bank of China’s efforts to promote consumer loans for major purchases

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In the first half of the year, the bank issued a remarkable 332 billion yuan in consumer loans, marking a significant increase from the previous yearThis growth reflects a broader trend of expanding consumer credit, which is helping to drive both short-term demand and long-term economic expansionConsumers like MsWang from Beijing’s Chaoyang District have praised the bank’s services, noting that a loan for home renovation allowed them to purchase new furniture and appliances, significantly improving their quality of lifeFor many, these loans represent an essential tool for achieving their dreams, whether it’s upgrading their homes or financing a new car.

To make the most of these opportunities, the Agricultural Bank of China has actively collaborated with major retailers and appliance manufacturersIn regions like Shaanxi, the bank has worked with Suning.com to provide on-site consultations and financial services for customers looking to replace old home appliancesSimilarly, in Guangdong, the bank introduced a range of incentives, including cash rebates, to encourage customers to engage in trade-in programsThese initiatives not only help to expand the market for consumer products but also drive up demand for financial services tailored to the evolving needs of the population.

However, the success of these programs depends on more than just offering loans; it requires banks to fully understand the specific needs of their customersLou Feipeng, a researcher from the Postal Savings Bank of China, emphasized the importance of aligning financial products with the actual demands of consumersWhile it’s essential for banks to promote awareness of these initiatives, it’s equally important that they take a careful, measured approach to lendingIssuing loans for the sake of stimulating consumption must be balanced with a sound risk management strategy to avoid excessive credit issuance, which could undermine the stability of both the banking system and the broader economy.

As China continues its journey toward becoming the world’s largest consumer market, the role of consumer credit will only become more pronounced

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